Dan Appleby

What’s the difference between generalist and specialist recruitment?

The recruitment industry is a huge sector in the UK, employing many thousands of people. Recruitment agencies work with companies to find appropriate people for their roles and help individuals find their next job. Some agencies specialise in a single industry, such as healthcare or manufacturing, whereas others cover a much broader market, working with any local companies they can find.

Generalist recruitment

Generalist recruiters register candidates from all backgrounds and experience levels. However, looking for the right candidate for a particular job can be challenging and time-consuming, as you’ll need to look through a large pool of varied CVs and an extensive list of skills and experience that are not always relevant to the position you are looking to cover.

As a generalist recruiter, you work with clients from a wide range of industries, whose requirements can be anything from entry-level to managerial jobs. To understand a client’s requirements, one must learn about their company, the job role, the industry and the skills they need. While this is very interesting, the knowledge you gain of a particular industry tends to be superficial. Once you have placed a candidate, you will potentially move on to a different client from an other sector, meaning you will need to start the learning process all over again. Likely, you won’t work with highly-paid specialists, as they usually prefer to deal directly with specialist recruitment agencies.

Specialist recruitment

Specialist recruitment agencies work in a niche market, focusing on a specific industry, skill set or location. Whitehall Resources, for example, is a specialist recruitment agency that provides its clients with software system experts for their SAP, Oracle and IT job roles. These areas are further broken down into permanent and contract recruitment for each category and per country.

As a specialist recruiter, you connect with candidates and clients at a more in-depth level due to the knowledge you have about the industry, becoming an expert in what you do, enabling you to build stronger business relationships and becoming an advisor to your clients. You also work only with candidates with key characteristics your clients would be looking for.

In contrast with generalist recruitment, specialist recruiters manage their own clients throughout the whole recruitment process, especially when the role is as a 360° recruiter, in which you also search for new clients and build your own client portfolio.

Why clients prefer specialist recruiters

Specialist recruitment agencies build relationships with candidates with niche skills. Therefore companies looking for specific skill sets benefit from the niche pool of candidates a specialist can offer. They also benefit from expert advice, which can be particularly helpful when the clients aren’t in the industry. For example, if a warehousing company requires an IT manager, they might not know how to interview or test the IT knowledge of a candidate. 

In contrast, the specialist recruiter would know precisely the skills and expertise the client requires for the role and can therefore advise them in that respect. They also gain access to what’s happening in the market as the recruiter will speak with hundreds of people in a month. They’ll be aware of projects that companies are working on, places where people might be moving to and from, and where the best people are currently working.

Whitehall Recruitment Party

Why should you choose to be a specialist recruiter?

  • You manage your own desk and your own clients. You actively seek new business and expand your client portfolio and enjoy the financial rewards as a result of your hard work.
  • You become an expert and an adviser. Clients and candidates know you are the person to go to, that they can benefit from your experience and knowledge, and that you are able to deliver the results they need.
  • You build strong relationships with candidates in your industry. Candidates trust you and become familiar with you, they contact you when looking for a job and can give you useful information about the industry and ongoing projects or company changes.
  • If you work with highly-experienced candidates in a specialist agency like Whitehall, your commission is a percentage of a contract of high value, which consequently means you have higher earnings.

Interested in becoming a specialist recruiter? We are hiring! Take a look at our latest recruitment jobs.

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After working at Whitehall for a number of years now, I look back and wonder why I didn’t get into recruitment sooner. The company values, team spirit and the atmosphere is what makes Whitehall the place to be. On top of that, the commission structure, company rewards and career progression are second to none and I am excited for what my future holds and the goals I can reach.

I have worked at Whitehall for a long time now and it has been a pleasure to be part of the company’s continued growth. It is an exceptional place to work, with a family orientated mentality, and you are rewarded for working hard and being dedicated. I have loved my time here so far and look forward to progressing further.

I joined the company as an entry-level consultant in the newly formed Key Accounts team back in 2010. Throughout those years I have progressed within the company and have had multiple promotions along the way and have never once looked back. At the moment, I’m looking to continue the growth of my team by adding to the current headcount and in supporting their development to help them to achieve their aspirations.

Since joining Whitehall, they have given me the opportunity to grow and develop from a trainee position. Whitehall is the ideal company if you are looking for career progression.

I joined Whitehall with no experience in recruitment or IT and I could barely use a computer myself. Since joining, I have built a career and a joined a family here. I couldn’t be more grateful for the opportunity I have been given and the guidance I have received from my managers and colleagues (friends). With hard work and a bit of tenacity, Whitehall can give you the chance to change your life for the better.

I joined Whitehall with zero recruitment experience and a background in pharmaceuticals. Fast forward six years I have been promoted on multiple occasions and can vouch first hand that Whitehall is a great place for career progression whilst having lots of fun along the way. On top of the career available you get to win lots of incentives including holidays abroad and overall, it is a great place to work.

Having joined Whitehall in 2015 as an IT Support Engineer I have been able to progress through the ranks to IT Team Lead and most recently IT Manager. Whitehall is a fantastic place to work, where hard work ethic coupled with the drive to succeed will be rewarded in both Operations and Sales alike.

Having spent a large part of my life at Whitehall, it’s fair to say I have seen the evolution from a successful recruitment firm, to one of the best in each market. Expanding globally, with some serious talent within WHR.

There really is no limit to earnings in the sales division, the more effort you put in, the more rewards you receive. An exceptional CEO/MD makes life very easy, given they have both been a consultant and worked their way up. They understand a recruiter’s struggle and frustration and they are always around to help and guide you.

Great incentives, with great earning potential makes work very enjoyable. I am honest when I say, I do not see myself leaving anytime soon!

I’ve been at Whitehall for over 5 years now, and I still LOVE going into work every day! Safe to say, the ups and downs can be really tough in recruitment, but Whitehall are always there to support, encourage, and inspire us as individuals, and they provide us with the tools to survive the rollercoaster ride!

Since my time here, I’ve been promoted to a Senior Consultant, become a homeowner, and this is all down to Whitehall and the opportunities given to us here. Can’t wait to see where it takes me next! 😊

As someone who has worked in a number of different sales environments, I can honestly say that this has overall been the best place of work so far! I have only been with the business just shy of 2 years now and taking into consideration opportunity to earn, work life balance, and working environment, Whitehall is pretty hard to beat. I’d encourage anyone from a sales background looking for a place to grow and more importantly earn, to consider Whitehall.

Working at Whitehall is very enjoyable and the atmosphere is always positive, but what makes it great for me are my colleagues who are all amazing!

I have been with Whitehall for nearly 10 years and have seen it go from strength to strength. We all work really hard to keep focused on our goals, but also make time to balance that with enjoying the progress and achievements. With awesome parties, food and takeaways delivered into the office, Mental Health Days and much more. Whitehall really make sure they look after their employees, to give them the best of the work lifestyle balance.

As a relatively new member to the Whitehall family, I have already been made to feel so welcome and feel as if I have fitted right in. Everybody, no matter your job title, is made to feel included and equal.

Whitehall are so supportive of everyone, and they genuinely want to see everyone succeed and be the best they can be.

It’s a cliche but no day is ever the same and I am continuously learning and building new relationships – something the company is really keen on.

I truly love coming into work every day and am really excited to see where my life at Whitehall takes me!

I have been with Whitehall Resources for nearly 2 years, and throughout my time here it has proved I made the right decision in coming here. They really are a great company to work for, providing opportunities for growth, and helping you to strive to be the best you can be both professionally and personally. With the summer and end of year parties, lunch club, takeaways delivered into the office and mental health days they really do reward you for all the hard work.

I really was welcomed into the team with open arms, with a great family feel and look forward to what the future holds for me at Whitehall Resources.

I’m approaching 8 years working at Whitehall and with everything in life there are ups and downs. One of the many things and reasons why I love coming to work, being part of a great team and the company overall is that when the ups come along the business and people are there for you to say a ‘well done’ and to celebrate that with you. When the downs arrive as we all know they do, again those people within the business are there but for support, reassurance and genuine care in helping you turn those downs into ups.

I’ve made some genuine and close friendships in my time with Whitehall and I think the company values continue to support this.

I can honestly say I am thoroughly enjoying the time I have spent working at Whitehall for the past 5.5years; the company gives you a great platform with continuous training to really build a career proving clear pathways for internal promotion. As well as the great opportunities professional Whitehall also offers a great social aspect to the job including summer and Christmas events, in office rewards and personal out of office rewards to name a few and has a real family feel in/outside the work environment. Personally, Whitehall have given me the opportunity to travel to several countries for work and reach personal goals quicker. I look forward to what the years ahead have in store.

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