Our
Operations
Teams

You’ll be joining one of our established teams, run by experienced managers, and surrounded by colleagues motivated to succeed!

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Browse through the teams that are making waves in global recruitment

Browse through the Operations teams that are making waves in global recruitment

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Contracts & Compliance

Our Contracts & Compliance team serves as our first line of defence, expertly managing the intricate balance between rapid and accurate contractor onboarding and delivering top-tier personal service. They address queries and maintain flexibility while ensuring full compliance with our internal and client-specific governance criteria. Working with prominent global companies, government agencies, and defence organisations, the need for stringent compliance is paramount, and our team consistently delivers absolute accuracy.

The team handles fluctuating workloads, including periods of extremely high activity, relying on first-class systems, exceptional communication, meticulous attention to detail, and strong teamwork. Committed to continuous improvement, they identify ways to enhance our processes and communication, both internally and externally. Their can-do attitude extends to interactions across departments—be it Finance, Sales, or direct engagements with candidates and clients, ensuring no challenge is too great.

IT Support

The IT Team at Whitehall is crucial for managing the company’s IT systems and infrastructure on a daily basis. They are the initial contact for any system-related issues, providing necessary support to employees and acting as liaisons with third-party system support. 

Beyond troubleshooting, the team also focuses on enhancing security measures to protect against cyber threats, maintaining the efficiency of the internal network, and developing new IT solutions. They ensure quick and effective handling of data requests from candidates and clients, making sure that all operations run smoothly and securely.

Human Resources

The HR team at Whitehall is integral in supporting all business areas, focusing on employee relations, internal recruitment, and learning and development. This team is dedicated to building strong relationships throughout the company to help everyone achieve their fullest potential. A typical day in HR varies greatly, encompassing tasks from onboarding new hires to managing retention and staff engagement, ensuring that no day is the same and always engaging.
 
Talent Acquisition plays a crucial role in our growth, as we not only map talent pools but explore vast potentials and venture into new territories of talent. We aim to attract individuals who are not merely seeking a job but are enthusiastic about embarking on an exciting career journey with us, striving to become the leading global specialist agency.
 

Finance

The Finance Team at Whitehall is dynamic and results-oriented, working in close collaboration with other teams daily. This fast-paced team is divided into two key areas: Accounts Receivable, which handles invoicing and collection from clients, and Accounts Payable, which is responsible for making payments to contractors and processing timesheets. At the core of their operations is a commitment to providing professional and helpful service to both clients and contractors.

Each role within the Finance team contributes to the seamless operation of the finance functions across all Whitehall entities, supporting the company’s strategic direction. The team thrives in a relaxed office environment, sharing space with other back-office groups, and enjoys socialising together outside of work hours, fostering a strong sense of camaraderie.

Administration

Meet the superheroes of our office – the Administration team! They’re the glue within our operations, making sure everything ticks along nicely. Picture them as the ultimate multitaskers, keeping our switchboard, CVs, and facilities in check. Their secret sauce? A dash of dedication and a sprinkle of passion for connecting us with amazing candidates and clients at lightning speed.
 
And let’s talk about CVs – they don’t just update them; they give them the Whitehall glow-up, turning each one into a masterpiece that screams ‘hire me!’. High volumes of work? No sweat. The Admin Team’s superior systems and processes shine, enabling them to manage high volumes of work without missing a beat.

Working at
Whitehall

Listen to what the team love about working at Whitehall – Play our talking heads

Listen to what the team love about working at Whitehall – Play our talking heads

After working at Whitehall for a number of years now, I look back and wonder why I didn’t get into recruitment sooner. The company values, team spirit and the atmosphere is what makes Whitehall the place to be. On top of that, the commission structure, company rewards and career progression are second to none and I am excited for what my future holds and the goals I can reach.

I have worked at Whitehall for a long time now and it has been a pleasure to be part of the company’s continued growth. It is an exceptional place to work, with a family orientated mentality, and you are rewarded for working hard and being dedicated. I have loved my time here so far and look forward to progressing further.

I joined the company as an entry-level consultant in the newly formed Key Accounts team back in 2010. Throughout those years I have progressed within the company and have had multiple promotions along the way and have never once looked back. At the moment, I’m looking to continue the growth of my team by adding to the current headcount and in supporting their development to help them to achieve their aspirations.

Since joining Whitehall, they have given me the opportunity to grow and develop from a trainee position. Whitehall is the ideal company if you are looking for career progression.

I joined Whitehall with no experience in recruitment or IT and I could barely use a computer myself. Since joining, I have built a career and a joined a family here. I couldn’t be more grateful for the opportunity I have been given and the guidance I have received from my managers and colleagues (friends). With hard work and a bit of tenacity, Whitehall can give you the chance to change your life for the better.

I joined Whitehall with zero recruitment experience and a background in pharmaceuticals. Fast forward six years I have been promoted on multiple occasions and can vouch first hand that Whitehall is a great place for career progression whilst having lots of fun along the way. On top of the career available you get to win lots of incentives including holidays abroad and overall, it is a great place to work.

Having joined Whitehall in 2015 as an IT Support Engineer I have been able to progress through the ranks to IT Team Lead and most recently IT Manager. Whitehall is a fantastic place to work, where hard work ethic coupled with the drive to succeed will be rewarded in both Operations and Sales alike.

Having spent a large part of my life at Whitehall, it’s fair to say I have seen the evolution from a successful recruitment firm, to one of the best in each market. Expanding globally, with some serious talent within WHR.

There really is no limit to earnings in the sales division, the more effort you put in, the more rewards you receive. An exceptional CEO/MD makes life very easy, given they have both been a consultant and worked their way up. They understand a recruiter’s struggle and frustration and they are always around to help and guide you.

Great incentives, with great earning potential makes work very enjoyable. I am honest when I say, I do not see myself leaving anytime soon!

I’ve been at Whitehall for over 5 years now, and I still LOVE going into work every day! Safe to say, the ups and downs can be really tough in recruitment, but Whitehall are always there to support, encourage, and inspire us as individuals, and they provide us with the tools to survive the rollercoaster ride!

Since my time here, I’ve been promoted to a Senior Consultant, become a homeowner, and this is all down to Whitehall and the opportunities given to us here. Can’t wait to see where it takes me next! 😊

As someone who has worked in a number of different sales environments, I can honestly say that this has overall been the best place of work so far! I have only been with the business just shy of 2 years now and taking into consideration opportunity to earn, work life balance, and working environment, Whitehall is pretty hard to beat. I’d encourage anyone from a sales background looking for a place to grow and more importantly earn, to consider Whitehall.

Working at Whitehall is very enjoyable and the atmosphere is always positive, but what makes it great for me are my colleagues who are all amazing!

I have been with Whitehall for nearly 10 years and have seen it go from strength to strength. We all work really hard to keep focused on our goals, but also make time to balance that with enjoying the progress and achievements. With awesome parties, food and takeaways delivered into the office, Mental Health Days and much more. Whitehall really make sure they look after their employees, to give them the best of the work lifestyle balance.

As a relatively new member to the Whitehall family, I have already been made to feel so welcome and feel as if I have fitted right in. Everybody, no matter your job title, is made to feel included and equal.

Whitehall are so supportive of everyone, and they genuinely want to see everyone succeed and be the best they can be.

It’s a cliche but no day is ever the same and I am continuously learning and building new relationships – something the company is really keen on.

I truly love coming into work every day and am really excited to see where my life at Whitehall takes me!

I have been with Whitehall Resources for nearly 2 years, and throughout my time here it has proved I made the right decision in coming here. They really are a great company to work for, providing opportunities for growth, and helping you to strive to be the best you can be both professionally and personally. With the summer and end of year parties, lunch club, takeaways delivered into the office and mental health days they really do reward you for all the hard work.

I really was welcomed into the team with open arms, with a great family feel and look forward to what the future holds for me at Whitehall Resources.

I’m approaching 8 years working at Whitehall and with everything in life there are ups and downs. One of the many things and reasons why I love coming to work, being part of a great team and the company overall is that when the ups come along the business and people are there for you to say a ‘well done’ and to celebrate that with you. When the downs arrive as we all know they do, again those people within the business are there but for support, reassurance and genuine care in helping you turn those downs into ups.

I’ve made some genuine and close friendships in my time with Whitehall and I think the company values continue to support this.

I can honestly say I am thoroughly enjoying the time I have spent working at Whitehall for the past 5.5years; the company gives you a great platform with continuous training to really build a career proving clear pathways for internal promotion. As well as the great opportunities professional Whitehall also offers a great social aspect to the job including summer and Christmas events, in office rewards and personal out of office rewards to name a few and has a real family feel in/outside the work environment. Personally, Whitehall have given me the opportunity to travel to several countries for work and reach personal goals quicker. I look forward to what the years ahead have in store.

Vacancies

Recruitment Consultant – US Market

Colchester, Essex

Join Our Dynamic Team as a USA Recruitment Consultant! Are you passionate about connecting talent with opportunity? We're seeking a motivated Sales...

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