What does a Recruitment Consultant do on a daily basis?

You’ve likely heard the term ‘recruitment consultant’ and you may have a basic understanding that they connect job seekers with potential employers. But have you ever wondered what exactly a recruitment consultant does on a daily basis? What are their responsibilities, their challenges, and their victories? In this article, we’ll take you behind the scenes, giving you an in-depth look at a day in the life of a recruitment consultant. Whether you’re considering this career path or just curious about the role, we’re here to shed some light on this crucial profession

Deep Dive into the Recruitment Process

As a recruitment consultant at an agency, you have many responsibilities. On the client side, you are always searching for new connections and contacting existing clients to find out about newly available roles within their business and then finding the best candidates to fill those roles.

This involves identifying potential clients, which could be done through online research, attending industry events, or leveraging existing connections. Once a client is identified and a role is open, the next step is to source candidates. This can involve advertising the position on various job boards, searching our CRM system, or headhunting online.

After potential candidates have been identified, the next step is to review applications and shortlist candidates. This involves evaluating the candidates’ skills and experience, conducting preliminary interviews, and then presenting the shortlisted candidates to the client. If a candidate is selected and accepts the role, the recruitment consultant then follows up with both the client and the candidate to ensure a smooth transition.

What Does a Recruitment Consultant do on a Daily Basis?

Being a recruiter is a very fast-paced job as in most cases you are competing with other recruitment agencies. The most common daily tasks of a recruiter are:

  • Looking for new clients, researching companies and the people you should be talking to
  • Maintaining your candidate network to build relationships, find new opportunities and follow hot leads
  • Advertising vacancies in social media
  • Looking for the best candidates to match the skills required by the client using our CRM system, contacts network or headhunting online
  • Reviewing applications, shortlisting candidates, preparing CVs for clients and arranging interviews

The time spent on each task can vary depending of the level of seniority and whether you work in the contract, permanent or the international team, but as a new recruiter your usual day at Whitehall would be very similar to this:


Plan your day. Read emails, call backs and anything urgent.


Looking for potential clients and hot leads, speak with placed candidates to see how they are getting on.


Calls with clients with live roles and update candidates on progress.


Lunch, game of ping-pong or quiet time in the chill-out room.


Re-attempt to contact anyone you couldn’t reach in the morning and schedule calls.


Finding new business online or through your network and sourcing suitable candidates, arrange interviews. Lots of networking!


Team meeting / Catch-up with Team Leader / Manager


Admin to keep your diary, documents and tasks organised.


The day is done, so it’s time to head home for some well-earned rest.

From Day-to-Day Operations to Tackling Challenges

After understanding the daily rhythm and responsibilities of a recruitment consultant at an agency, it’s important to acknowledge that this role doesn’t just stop at routine tasks. There’s more to being a successful recruiter than just the everyday hustle.

The world of agency recruitment is dynamic and multifaceted, brimming with unique challenges that can arise at any moment. It’s the ability to navigate these challenges effectively that separates a good recruiter from a great one. Let’s shift our focus from the daily life of a recruiter to understanding the hurdles they often face in an agency setting and the strategies they employ to overcome them.

Overcoming Challenges at an Agency

Recruitment can indeed be a challenging industry. From intense competition with other agencies to managing a broad spectrum of client expectations, and from sourcing top-tier candidates for highly specialized roles to navigating the ever-changing trends in the job market, recruitment agencies are often in the middle of a complex web of tasks and responsibilities. Yet, with a strategic approach and a commitment to best practices, these challenges can be overcome effectively. Here’s how:

1. Building Strong Relationships

Building strong and meaningful relationships lies at the core of the recruitment process. Successful recruiters understand the power of networking, both with clients and candidates. With clients, it’s about understanding their specific needs, the culture of their organisations, and the kind of candidates that would thrive in their work environment. With candidates, it’s about being their trusted advisor in their job-seeking journey, understanding their career aspirations, skills, and potentials.

2. Keeping Up-to-Date with Industry Trends

The job market is dynamic, with new roles emerging, certain skills gaining prominence, and others becoming obsolete. Recruiters need to stay ahead of these trends to provide the best service to their clients and candidates. This involves continuous learning, attending industry events, and staying informed about changes in the industries they serve.

3. Improving Sourcing Strategies

Sourcing candidates, especially for niche roles, can be a significant challenge. However, successful recruiters are always on the lookout for innovative sourcing strategies. This could involve leveraging social media platforms, using advanced search techniques on job boards, or tapping into the power of employee referral programs. Recruiters also understand the value of maintaining a robust candidate database and nurturing relationships with potential candidates even when they’re not actively seeking a new role.

4. Embracing Technology

In today’s digital age, technology plays a crucial role in overcoming recruitment challenges. From applicant tracking systems that streamline the recruitment process to AI-powered tools that help in candidate sourcing and screening, technology can be a great enabler for recruiters. In addition, data analytics can provide valuable insights into the effectiveness of various recruitment strategies and help in making data-driven decisions.

5. Providing Exceptional Candidate Experience

The way candidates are treated during the recruitment process can significantly impact an agency’s reputation. Recruiters who provide a positive, transparent, and engaging candidate experience are more likely to attract top talent and receive positive word-of-mouth referrals.

6. Navigating the Remote Work Trend

The rise of remote work has expanded the talent pool for many roles but also introduced new challenges in terms of sourcing, screening, and engaging candidates. Successful recruiters are those who have adapted to this new normal, developing strategies to source and engage with remote candidates effectively.

Overcoming these challenges requires strategic planning, an understanding of both clients and candidates, a commitment to providing exceptional service, and a continuous learning mindset. With these elements in place, recruitment agencies can navigate the challenges and thrive in the competitive world of recruitment.

The next step

Recruitment agencies play an instrumental role in shaping careers and businesses, and despite the challenges, the rewards are immeasurable. It’s about more than filling vacancies; it’s about facilitating the right fit that contributes to individual career growth and organisational success. 

If you’re interested in pursuing a career in a challenging but rewardable industry, we’d love to hear from you. Explore our latest recruitment career opportunities, or learn more about the industry by reading our helpful articles and guides.

After working at Whitehall for a number of years now, I look back and wonder why I didn’t get into recruitment sooner. The company values, team spirit and the atmosphere is what makes Whitehall the place to be. On top of that, the commission structure, company rewards and career progression are second to none and I am excited for what my future holds and the goals I can reach.

Nicola Saxham - Senior Consultant – International (DACH) team

I have worked at Whitehall for a long time now and it has been a pleasure to be part of the company’s continued growth. It is an exceptional place to work, with a family orientated mentality, and you are rewarded for working hard and being dedicated. I have loved my time here so far and look forward to progressing further.

Jason Wood – Credit Control Supervisor

Whitehall has really helped me curate my career into one I can be proud of – starting as an admin assistant,  I was promoted to the Facilities & Senior Administrator after just 18 months! Just recently, I was part of a project to help the company become Carbon Neutral, which is the best news!! The camaraderie of the whole team is wonderful, and I would thoroughly recommend Whitehall to anyone who is looking to kickstart their career into something amazing!

Abbie Elwood – Facilities & Senior Administrator

I joined the company as an entry-level consultant in the newly formed Key Accounts team back in 2010. Throughout those years I have progressed within the company and have had multiple promotions along the way and have never once looked back. At the moment, I’m looking to continue the growth of my team by adding to the current headcount and in supporting their development to help them to achieve their aspirations.

Adam Edgell – Associate Director – Key Accounts Delivery

The environment here is second to none, I am constantly learning and improving thanks to those around me and from the support of my managers. This is a company that rewards hard work and gives you all the tools you need to develop and succeed. I would recommend Whitehall to anyone, from those looking to start their journey into recruitment to those who already have a number of years’ experience as you will be joining a close-knit team and have the opportunity to thrive and work with some of the best in the industry.

Nathan Joseph – Principal Consultant – UK Permanent – ERP & IT Client Development

Since joining Whitehall Resources, they have given me the opportunity to grow and develop from a trainee position. Whitehall Resources is the ideal company if you are looking for career progression.

Kirsty Small – Contracts Administrator

I joined Whitehall with no experience in recruitment or IT and I could barely use a computer myself. Since joining, I have built a career and a joined a family here. I couldn’t be more grateful for the opportunity I have been given and the guidance I have received from my managers and colleagues (friends). With hard work and a bit of tenacity, Whitehall can give you the chance to change your life for the better.

Jacob Lee – Executive Consultant – UK SAP Contracts

I joined Whitehall Resources with zero recruitment experience and a background in pharmaceuticals. Fast forward six years I have been promoted on multiple occasions and can vouch first hand that Whitehall Resources is a great place for career progression whilst having lots of fun along the way. On top of the career available you get to win lots of incentives including holidays abroad and overall, it is a great place to work.

Georgia Pike - Executive CSM - CSM

I joined Whitehall in late 2015 as IT Support Engineer and have now progressed to Team Lead. Whitehall is a fantastic place to work, where hard work and a strong work ethic is rewarded in both Sales and Operations alike.

Dan Appleby – IT Manager

Having spent a large part of my life at Whitehall, it’s fair to say I have seen the evolution from a successful recruitment firm, to one of the best in each market. Expanding globally, with some serious talent within WHR.

There really is no limit to earnings in the sales division, the more effort you put in, the more rewards you receive. An exceptional CEO/MD makes life very easy, given they have both been a consultant and worked their way up. They understand a recruiter’s struggle and frustration and they are always around to help and guide you.There really is no limit to earnings in the sales division, the more effort you put in, the more rewards you receive. An exceptional CEO/MD makes life very easy, given they have both been a consultant and worked their way up. They understand a recruiter’s struggle and frustration and they are always around to help and guide you.

Great incentives, with great earning potential makes work very enjoyable. I am honest when I say, I do not see myself leaving anytime soon!

Harrison Pickett – Executive Consultant

I’ve been at Whitehall for over 5 years now, and I still LOVE going into work every day! Safe to say, the ups and downs can be really tough in recruitment, but Whitehall are always there to support, encourage, and inspire us as individuals, and they provide us with the tools to survive the rollercoaster ride!

Since my time here, I’ve been promoted to a Senior Consultant, become a homeowner, and this is all down to Whitehall and the opportunities given to us here. Can’t wait to see where it takes me next! 😊.

Katie Plowright – Senior Consultant

As someone who has worked in a number of different sales environments, I can honestly say that this has overall been the best place of work so far! I have only been with the business just shy of 2 years now and taking into consideration opportunity to earn, work life balance, and working environment, Whitehall is pretty hard to beat. I’d encourage anyone from a sales background looking for a place to grow and more importantly earn, to consider Whitehall Resources.

George Baker – Consultant

Working at Whitehall is very enjoyable and the atmosphere is always positive, but what makes it great for me are my colleagues who are all amazing!

Morgan Andrews – IT 1st/2nd Line Support Assistant

I have been with Whitehall Resources for nearly 10 years and have seen it go from strength to strength. We all work really hard to keep focused on our goals, but also make time to balance that with enjoying the progress and achievements. With awesome parties, food and takeaways delivered into the office, Mental Health Days and much more. Whitehall Resources really make sure they look after their employees, to give them the best of the work lifestyle balance.

Charlie Calderbank – Senior Consultant

As a relatively new member to the Whitehall family, I have already been made to feel so welcome and feel as if I have fitted right in. Everybody, no matter your job title, is made to feel included and equal.

Whitehall are so supportive of everyone, and they genuinely want to see everyone succeed and be the best they can be.

It’s a cliche but no day is ever the same and I am continuously learning and building new relationships – something the company is really keen on.

I truly love coming into work every day and am really excited to see where my life at Whitehall takes me!

Emily Jones – HR Assistant

I have been with Whitehall Resources for nearly 2 years, and throughout my time here it has proved I made the right decision in coming here. They really are a great company to work for, providing opportunities for growth, and helping you to strive to be the best you can be both professionally and personally. With the summer and end of year parties, lunch club, takeaways delivered into the office and mental health days they really do reward you for all the hard work.

I really was welcomed into the team with open arms, with a great family feel and look forward to what the future holds for me at Whitehall Resources.

Cheyenne Wood – CSM Coordinator

I’m approaching 8 years working at Whitehall and with everything in life there are ups and downs. One of the many things and reasons why I love coming to work, being part of a great team and the company overall is that when the ups come along the business and people are there for you to say a ‘well done’ and to celebrate that with you. When the downs arrive as we all know they do, again those people within the business are there but for support, reassurance and genuine care in helping you turn those downs into ups.

I’ve made some genuine and close friendships in my time with Whitehall and I think the company values continue to support this.

Shane Scott – Executive Consultant

I can honestly say I am thoroughly enjoying the time I have spent working at Whitehall Resources for the past 5.5years; the company gives you a great platform with continuous training to really build a career proving clear pathways for internal promotion. As well as the great opportunities professional Whitehall also offers a great social aspect to the job including summer and Christmas events, in office rewards and personal out of office rewards to name a few and has a real family feel in/outside the work environment. Personally, Whitehall have given me the opportunity to travel to several countries for work and reach personal goals quicker. I look forward to what the years ahead have in store.

Hannah Burch – Client Services Manager

Whitehall has really helped me curate my career into one I can be proud of – starting as an admin assistant, I was promoted to the Facilities & Senior Administrator after just 18 months! Just recently, I was part of a project to help the company become Carbon Neutral, which is the best news!! The camaraderie of the whole team is wonderful, and I would thoroughly recommend Whitehall to anyone who is looking to kickstart their career into something amazing!

Abbie Elwood – Facilities & Senior Administrator